For ALL SAM registrants, a change of protocol (and a written, notarized letter requirement!)


GSA implemented a new security measure last night in the System for Award Management (SAM).  That is, every new AND renewing entity is now required to provide a notarized letter confirming the entity’s Administrator is allowed to register the entity in SAM and make changes to its registration before GSA will activate the registration — this is effective immediately.  Notarized letters must be mailed to the Federal Service Desk and contain the information outlined in the FAQ posted at  Note that most local governments (e.g., town/city halls) and financial institutions provide notary services.

GSA is working on a template for the letter. in the meantime, they agreed that this sample letter is acceptable to use.

A new registration may now take several days to become active depending on the information provided passing existing validations, as well as delivery of the notarized letter.

Background on the change:  GSA has posted information at  They have been participating in an active investigation of alleged, third party fraudulent activity in SAM.  Due to the issues identified, GSA has decided to implement some immediate manual requirements that limit who is authorized create and edit access to new registrations in SAM.  GSA stresses that they are working to identify more automated methods of implementing additional internal controls that will obviate the requirement for a notarized letter.  In the meantime, GSA has updated the SAM website and instructions for registering entities, and is increasing staffing at the Federal Service Desk to handle the processing of the notarized letters and address questions.

Any questions should be referred to the Federal Service Desk.

Special note regarding entities registering from locations outside the United States – these entities MUST contact the Federal Service Desk as a part of this process, even though they do not have access to a notary.  As a reminder, the Federal Service Desk’s contact information is available at

Related: 10 tips for surviving the SAM vendor database compromise, courtesy of the Georgia Tech Procurement Assistance Center

Posted in: Press Releases


  1. Greg March 26, 2018

    Thank you for this!
    Will companies already registered in SAM be required to provide notarized letters to maintain and update their profiles in the future?
    Thank you!

  2. Anna Urman March 28, 2018

    Generally not – most existing companies are unaffected. There are some companies that are thought to have been compromised, and GSA will contact them directly to update/verify their information. At this point, the government has NOT said that they would require a snail-mail process for SAM renewals.

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